General Service Technician
About The Position
The General Service Technician is an entry-level position focused on professionally servicing guests’ vehicles, delivering quality work, and providing an exceptional guest experience. The company provides a training program through which technicians can earn certification and learn the services offered. The role involves working with guests and teammates, maintaining a clean service center, inspecting and servicing vehicles, and following safety and vehicle-care policies. The position requires physical work, including standing, lifting, bending, and squatting, and may involve varying temperatures, loud environments, and exposure to exhaust fumes.
Requirements
- At least 3 months of customer-facing experience, such as in retail, food service, or hospitality.
- Must be at least 18 years old and legally authorized to work in the U.S. without company sponsorship, now or in the future.
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Effective communication skills for interacting with guests and teammates.
- Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
- Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
- Physical ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform tasks involving bending and squatting.
- Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
- Availability to work a flexible schedule, including weekends and some holidays.
- Commitment to following safety protocols and company policies.
Nice To Haves
- Previous experience is preferred but not required.
Responsibilities
- Promote teamwork to deliver timely and accurate guest care during all operating hours.
- Provide excellent guest service, including clear communication and feedback about guests’ vehicles.
- Keep the service center clean and presentable.
- Provide guidance and mentoring to junior and mid-level automotive technicians.
- Check oil levels and communicate them to teammates.
- Ensure tires are properly inflated.
- Inspect and refill fluid levels as necessary.
- Complete vehicle inspections.
- Install new oil drain plugs and oil filters.
- Clean and lubricate fittings as needed.
- Document all work performed on the repair order.
- Report safety issues immediately to management.
- Follow company policies on vehicle care and operation.
- Perform other duties as assigned.
Benefits
- 401(k) plan with company match.
- Biweekly bonus incentives upon certification.
- Career advancement opportunities.
- DailyPay.
- Tools are provided at no cost to the employee.
- Employee discount.
- Employee referral bonuses.
- Fleet referral bonuses.
- Medical, dental, and vision insurance benefits.
- PerkSpot access to employee discounts on products and services, including travel, electronics, and concerts.
- Paid time off after 180 days.
- Spot bonuses through the internal rewards program.
- Uniforms provided and laundered at no cost.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
