General Service Technician
Team Car Care Dba Jiffy Lube•Austin, TX
•$15 - $15•Onsite
About The Position
The General Service Technician (GST) is an entry-level position focused on professionally servicing guests’ vehicles, delivering high-quality work, and providing an exceptional guest experience. The role includes completing vehicle inspections and routine service tasks, documenting work, communicating with guests and teammates, and helping maintain a safe, clean service center. Team members receive training intended to build certification and expertise in the services offered. Previous experience is preferred but not required.
Requirements
- At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
- At least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future.
- Ability to read and interpret safety rules, operating instructions, and procedure manuals.
- Effective communication skills for interacting with guests and teammates.
- Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
- Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
- Physical ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
- Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
- Availability to work a flexible schedule, including weekends and some holidays.
- Commitment to following safety protocols and company policies.
Nice To Haves
- Previous experience is preferred but not required.
Responsibilities
- Promote teamwork to deliver timely and accurate guest care during operating hours.
- Provide excellent guest service, including clear communication and feedback about guest vehicles.
- Keep the service center clean and presentable.
- Provide guidance and mentoring to junior and mid-level automotive technicians.
- Check and communicate oil levels to teammates.
- Ensure tires are properly inflated.
- Inspect and refill fluid levels as necessary.
- Complete vehicle inspections.
- Install a new oil drain plug and oil filter.
- Clean and lubricate fittings as needed.
- Document all work performed on the repair order.
- Immediately report safety issues to management.
- Follow company policies for vehicle care and operation.
- Perform other duties as assigned.
Benefits
- 401(k) plan with company match
- Biweekly bonus incentives upon certification
- Career advancement opportunities
- DailyPay
- Tools provided at no cost to employees
- Employee discount
- Employee referral bonuses
- Fleet referral bonuses
- Medical, dental, and vision insurance benefits
- PerkSpot access to employee discounts on products and services including travel, electronics, and concerts
- PTO after 180 days
- Spot bonuses through the internal rewards program
- Uniforms paid for and laundered
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
