General Service Technician

AAA-The Auto Club Group • Cary, NC

31d • $15 - $17 • Onsite

About The Position

As a General Service Technician, you’ll perform routine vehicle maintenance and inspections, including oil changes, tire rotations, battery services, and other preventive maintenance tasks. This role is ideal for individuals looking to build a career in automotive repair, with opportunities to develop technical skills and gain experience working alongside experienced technicians. Success in this position requires attention to detail, a commitment to safety, and a focus on delivering quality service to customers in a fast-paced team environment.

Requirements

• High School diploma, GED, and/or technical school graduate/certification
• Must possess a valid driver’s license
• No working experience required.
• Mechanical aptitude is required.
• Knowledge of automotive and/or truck systems, tools, and technical resources and training to independently perform a variety of usually basic repairs and maintenance of automobile and truck vehicles.
• Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, as well as the need to maintain a clean, safe, and organized work area.
• Ability to consistently provide exceptional customer service and improve customer service scores.

Nice To Haves

• G1-Auto Maintenance & Light Repair preferred
• State inspection certificate, where applicable
• AC 609 Certification
• Must have their own tools appropriate for their skill level for use in the center.

Responsibilities

• In an efficient and productive manner, performs basic automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained.
• Oil changes, tire replacement and repairs, general maintenance repairs are expected to be learned and performed.
• Drives vehicles into service bay, prepares them for and completes digital vehicle inspection.
• Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance.
• Maintains cleanliness of shop and work areas, performs other duties as necessary.

Benefits

• PTO, paid sick leave
• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).
• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.
• 401(k) plan
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
• Paid Time Off (PTO)
• Paid Holidays
• Paid leave programs, including parental, bereavement, jury duty, and military leave.
• Tuition assistance (up to $5,250 annually; 80% covered by ACG).
• Professional certification support with 100% reimbursement for eligible programs.
• Opportunities for career development and advancement.
• Complimentary AAA membership with roadside assistance and travel discounts.
• Adoption assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED