General Service Technician

Team Car Care Dba Jiffy Lube • Madison, WI

3d • $16 - $16 • Onsite

About The Position

The General Service Technician is an entry-level role focused on professionally servicing guests’ vehicles and delivering quality work and an exceptional guest experience. The role includes training and certification in the services offered, with opportunities for career advancement.

Requirements

• At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
• At least 18 years of age and legally authorized to work in the United States without company sponsorship, now or in the future.
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Effective communication skills for interacting with guests and teammates.
• Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
• Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
• Ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform tasks involving bending and squatting.
• Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
• Availability for a flexible schedule, including weekends and some holidays.
• Commitment to following safety protocols and company policies.

Nice To Haves

• Previous experience is preferred but not required.

Responsibilities

• Promote teamwork to provide timely, accurate guest care during operating hours.
• Provide excellent guest service, including clear communication and feedback about guest vehicles.
• Keep the service center clean and presentable.
• Provide guidance and mentoring to junior and mid-level automotive technicians.
• Check oil levels and communicate them to teammates.
• Ensure tires are properly inflated.
• Inspect and refill fluid levels as necessary.
• Complete vehicle inspections.
• Install a new oil drain plug and oil filter.
• Clean and lubricate fittings as needed.
• Document all work performed on repair orders.
• Report safety issues to management immediately.
• Follow company policies for vehicle care and operation.
• Perform other duties as assigned.

Benefits

• 401(k) plan with company match
• Biweekly bonus incentives upon certification
• Career advancement opportunities
• DailyPay
• Tools provided at no cost to the employee
• Employee discount
• Employee referral bonuses
• Fleet referral bonuses
• Medical, dental, and vision insurance
• PerkSpot access to employee discounts on products and services
• Paid time off after 180 days
• Spot bonuses through the internal rewards program
• Uniforms provided and laundered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed