General Service Technician

Chapel Hill TireDurham, NC
Onsite

About The Position

We’re looking for an General Service Automotive Technician that is driven and hungry for knowledge and growth on our team! A courteous, friendly, professional and service oriented image is required as everyone at Chapel Hill Tire strives to deliver 100% customer satisfaction. This position requires integrity, attention to detail, dependability, initiative and a commitment to embrace company values. Because Chapel Hill Tire is growing, this gives our most diligent team members lots of opportunity to grow their careers too. Build your technical skills and leadership skills while also enjoying competitive pay with benefits. Previous auto maintenance experience and related Automotive Service Excellence (ASE) and other certifications are a big plus. You must have mechanical aptitude, a positive attitude, a commitment to safe work practices, and a great work ethic.

Requirements

  • Must meet or exceed standards set by the industry recognized trade organizations.
  • Must have some or limited training in automotive repair, with demonstrated ability and desire to learn and develop further in this area.
  • Valid driver’s license required.
  • Entry level knowledge of computer equipment and applicable software applications
  • Ability to manage priorities and be able to adapt to meet the diverse needs of our customers.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

Nice To Haves

  • High School diploma or GED preferred.
  • Previous auto maintenance experience
  • Related Automotive Service Excellence (ASE) and other certifications are a big plus.
  • NC Safety Inspection License and enhanced Emissions license is preferred.

Responsibilities

  • Test drives every vehicle before service or repair to verify customer complaint and recommends drivability and other vehicle concerns.
  • Inspects vehicle engine and/or mechanical/electrical components to diagnose and record findings so that necessary repairs can be made.
  • Recommends thorough repairs that fix customer concerns to the extent that customer should be able to rely on repair lasting 3 year/36,000 miles.
  • Performs basic care and maintenance, such as tune-ups and flushes.
  • Performs oil changes, tire services, and state inspections when situations dictate so that shop can provide timely service to meet customer demands.
  • Conducts repairs according to established company procedures.
  • Replaces necessary parts and components with only high quality parts for repairs capable of delivering 3 year/36,000 mile warranty.
  • Confirms repairs and services by a thorough test drive on predetermined test drive route that has been established by the store manager.

Benefits

  • Paid training
  • Unlimited paid training & certifications
  • Paid Time Off
  • paid holidays
  • bereavement leave
  • Health, Dental, Vision, ST & LT Disability, FSA & more elective benefits
  • 401K company match
  • profit sharing
  • Company-paid life insurance
  • paid parental leave
  • Uniforms provided
  • In house leadership development programs with room to grow in a values-driven company
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