General Service Technician

Team Car Care Dba Jiffy Lube • Madison, WI

5d • $16 - $16 • Onsite

About The Position

The General Service Technician is an entry-level role focused on professionally servicing guests’ vehicles and delivering quality work and an exceptional guest experience. The company provides a training program intended to build certification and expertise in the services it offers. The role also includes maintaining a clean service center, communicating with guests and teammates, and following safety procedures and company policies.

Requirements

• At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
• At least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future.
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Effective communication skills for interacting with guests and teammates.
• Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
• Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
• Ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
• Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
• Availability to work a flexible schedule, including weekends and some holidays.
• Commitment to following safety protocols and company policies.

Nice To Haves

• Previous experience is preferred but not required.

Responsibilities

• Promote teamwork to provide timely and accurate guest care during operating hours.
• Provide excellent guest service, including clear communication and feedback about guest vehicles.
• Keep the service center clean and presentable.
• Provide guidance and mentoring to junior and mid-level automotive technicians.
• Check oil levels and communicate them to teammates.
• Ensure tires are properly inflated.
• Inspect and refill fluid levels as necessary.
• Complete vehicle inspections.
• Install new oil drain plugs and oil filters.
• Clean and lubricate fittings as needed.
• Document all work performed on repair orders.
• Report safety issues immediately to management.
• Follow company policies for vehicle care and operation.
• Perform other duties as assigned.

Benefits

• 401(k) plan with company match.
• Biweekly bonus incentives upon certification.
• Career advancement opportunities.
• DailyPay.
• Tools are provided at no cost to the employee.
• Employee discount.
• Employee referral bonuses.
• Fleet referral bonuses.
• Medical, dental, and vision insurance benefits.
• PerkSpot access to discounts on products and services, including travel, electronics, and concerts.
• PTO after 180 days.
• Spot bonuses through the internal rewards program.
• Paid and laundered uniforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed