The General Sales Manager's primary role is to assist the General Manager with overseeing and driving both people and financial success in variable operations. This is a hands-on, active management position involved in all aspects of the sales process. The GSM works with the general manager, sales team, and finance management team to meet monthly new, used, and F&I objectives, and assists with inventory management for both new and used car departments. The role requires a track record of developing and mentoring sales consultants, F&I managers, and other sales managers, with a strong history of superior results in a high-volume dealership and excellent customer service (CSI). The GSM is expected to lead from the front lines, manage and oversee activities of variable operations, and be a detailed, process-driven leader capable of holding staff accountable for results. They will assist sales managers with ensuring volume commitments to the manufacturer are met, partner with the General Manager to develop individual goals and objectives, and review performance. The role also involves developing and maintaining good relationships with lending institutions and manufacturer personnel, communicating management policies, hiring, training, supervising, and monitoring performance of sales associates and managers, motivating, rewarding, and training employees, and managing the CIT list resolution before deadlines. The GSM is expected to lead by example and ensure company core values are upheld.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed