General Sales Manager

Nissan & Mazda of Elk Grove•Elk Grove, CA
•$150,000 - $200,000•Onsite

About The Position

Nissan and Mazda of Elk Grove are seeking a General Sales Manager to help lead the sales and finance operations. This is a high impact leadership opportunity for someone who can build strong teams, develop sales managers and salespeople, drive performance, and create consistent, customer-focused culture. The ideal candidate will be hands-on, working and desking deals alongside the team of tenured sales managers.

Requirements

  • A strong desking strategy for both gross and volume standards.
  • Proven success building, training, and leading high performing sales teams.
  • Strong record of CSI achievement and above average gross and net departmental profits.
  • Experience in showroom and internet traffic management including SEO, SEM, direct mail, and other traditional media.
  • Experience with Used vehicle purchasing, merchandising, and marketing.
  • Proven experience leading, developing, and supervising desk managers and improving F&I income through mentorship and training.
  • Lead with the highest standard of honesty and integrity.
  • Continuous drive for excellence.
  • Dependable and proactively responsible in areas of influence.
  • Professional team player.
  • Strong desire to serve our community, customers, and each other.

Responsibilities

  • Oversee sales desk operations and provide hands-on desking, coaching, and customer engagement.
  • Coach, mentor, and train the sales team on effective closing techniques and best practices.
  • Lead showroom operations and maintain expert-level product knowledge.
  • Monitor Customer Satisfaction (CSI) scores and identify areas for improvement.
  • Hire, motivate, and manage performance of New and Used sales teams, internet sales, Finance Managers, and Service Drive Sales.
  • Conduct daily and weekly sales training sessions for Sales and Product Specialists.
  • Mentor sales staff to improve performance, gross, and net profitability.
  • Implement and manage CRM systems to ensure proper follow-up with all prospective customers and leads.
  • Establish delivery procedures and monitor execution, including customer introduction to the service department and scheduling first service appointments.
  • Achieve monthly and annual forecast goals for dealership and OEM sales, gross profit, and key expenses.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Supplemental insurance
  • 401k retirement options with annual company contributions
  • Company paid life insurance
  • Paid vacation
  • Paid holidays
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