General Sales Manager

Krause Family Hyundai•Oakwood, GA

17h•Onsite

About The Position

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida).

Requirements

Minimum two years of GSM experience with responsibility for the entire variable operation of a successful dealership
Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
Extensive background in leading a BDC department
Some experience in Used Vehicle purchasing, merchandising and marketing
Expertise in supervising the everyday efforts of desk managers and improving F/I income through mentorship and training

Responsibilities

Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams
Lead all showroom activities and maintain an experienced level of product knowledge
Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales
Conduct daily and weekly sales training meetings for Sales and Product Specialists
Mentor new and experienced sales reps on standard methodologies for improving performance
Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
Establish delivery procedures and monitor performance and execution
Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment
Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis