General Sales Manager - Automotive Experience Required

Suntrup Automotive Group•St. Louis, MO

1d•Onsite

About The Position

Suntrup Automotive Group is seeking a high-performing General Sales Manager to lead one of their high-volume dealerships. They are looking for an experienced automotive leader who thrives on building winning teams, creating accountability, developing people, and driving exceptional customer experiences through disciplined processes. This role is for a leader who coaches, mentors, inspires, and creates a culture where people and performance continually improve.

Requirements

Proven success as a General Sales Manager or high-performing Sales Manager in a volume automotive dealership.
Extensive experience using CRM systems, proficient with organization and task completion.
A track record of building and developing successful sales teams.
Exceptional leadership, coaching, and communication skills.
Strong analytical ability with confidence using reports and performance data to drive decisions.
Comfortable utilizing AI tools and emerging technologies to improve efficiency, customer engagement, and dealership operations.
High standards, strong integrity, and a hands-on leadership style.

Responsibilities

Lead, coach, and develop a high-performing sales management and client advisor team.
Establish a culture of accountability through consistent follow-up, training, and performance management.
Ensure every customer receives an exceptional, transparent, and professional buying experience.
Drive CRM excellence by ensuring complete and accurate documentation, follow-up, and utilization of CRM.
Hold the team accountable for sales processes, appointment standards, desking procedures, and customer communication.
Analyze performance metrics and identify opportunities to improve conversion, productivity, profitability, and customer satisfaction.
Recruit, mentor, and retain top automotive talent.
Work closely with Finance, Service, and Executive Leadership to maximize dealership performance.
Embrace technology and continuously improve dealership operations through AI tools, automation, and modern retailing strategies.