General Merchandise Assistant Manager

Walmart•Sherbrooke, QC

1d•CA$56,100 - CA$66,643•Onsite

About The Position

The General Merchandise Assistant Manager supports the Store Manager in managing store operations according to Company guidelines. This role involves leading Associates to ensure friendly, helpful service and drive profitable store sales. The Assistant Manager is responsible for driving profitable sales through achievement of sales and profit goals, budget management, and sales forecasts. They proactively analyze sales/financial reports, economic trends, and community needs to identify and respond to market changes while controlling expenditures. This role also involves creating operational plans, prioritizing, delegating, and providing clear direction to Managers and Associates. Ensuring optimal store conditions through effective merchandise presentation, accurate pricing, and adherence to store standards within Company policies is key. The Assistant Manager implements new store programs, evaluates their effectiveness, and is cross-trained to work proficiently in all areas of the Store when needed. They execute and monitor asset protection and safety controls, maintain quality assurance standards, and oversee safety and operational reviews, ensuring compliance with Walmart policies and procedures. Serving as an ambassador for the store, they greet customers, seek feedback, and ensure customer needs and complaints are resolved to create a positive shopping experience. The Assistant Manager models and enforces customer service approaches and techniques. They support store initiatives to serve the community by participating in events and developing relationships with key community groups, as well as participating in company-sponsored programs and sustainability efforts. This role leads Associates by conducting store meetings, communicating operational direction, and driving engagement. They recognize and reward accomplishments, provide opportunities for professional growth, and develop all associates, identifying and training high-potential individuals. The Assistant Manager demonstrates Company values by holding Associates accountable through performance feedback and corrective action, and builds relationships with supporting functions within the store and district. They comply with all Company standards and procedures when handling merchandise and ensure appropriate cash controls.

Requirements

Age – 16 or older

Responsibilities

Drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts.
Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures.
Communicates sales results associates and guides interpretation of results.
Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates.
Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company policies and guidelines.
Implements new store programs according to Company direction, while evaluating effectiveness to achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee).
An Assistant Manager is cross-trained to work proficiently in all areas of the Store when needed.
Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures and with established safety, security, sales, financial and record keeping procedures and practices.
Anticipates and proactively responds to compliance issues, including Total Loss/general controls.
Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience.
As a member of management, models, enforces, and provides direction to associates on friendly and helpful customer service approaches and techniques.
Supports store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups.
Participates in company-sponsored programs, events, and sustainability efforts for associates and customers to emphasize the store’s role as an integral part of the community.
Leads Associates by conducting regular store meetings and communicating operational direction and initiatives with a focus on the OMNI and the Total Store.
Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth.
Develops all associates and identifies high-potential associates, providing training and development to increase capability.
Demonstrates Company values by holding Associates accountable through timely, honest, specific and respectful performance feedback and corrective and disciplinary action.
Builds and manages relationships with supporting functions within the store and district (e.g. District HR Managers, etc.).
Complies to all Company standards and procedures when handling all merchandise, including but not limited to: alcohol, ammunition, narcotics, and high-ticket.
Ensures appropriate cash controls, handling as much as two hundred and fifty thousand dollar per day.