General Manager

Grote Family of Companies•Columbus, OH

13d•Hybrid

About The Position

The General Manager is responsible for overseeing overall operations, financial performance, and strategic execution. This role ensures revenue growth, cost control, operational efficiency, and compliance with company standards while leading and developing high-performing teams. The position translates business objectives into actionable plans, drives customer satisfaction, and maintains full accountability for achieving profitability and organizational goals.

Requirements

Leadership & decision-making
Strategic thinking
Financial acumen
Operational expertise
Communication skills
Problem-solving
Time management
Negotiation skills

Responsibilities

Develop and implement business strategies aligned with company objectives
Set performance goals and KPIs for teams
Identify growth opportunities and expansion plans
Analyze market trends and competitor activity
Drive continuous improvement initiatives
Manage P&L (Profit & Loss) responsibility
Review, approve and control budgets
Monitor revenue, costs, and profitability
Ensure cost optimization and financial control
Approve major expenses and investments
Drive sales growth and revenue targets
Oversee daily operations across Cincinnati location
Ensure operational efficiency and productivity
Maintain quality standards and service excellence
Implement company policies and procedures
Ensure compliance with legal, safety, and regulatory requirements
Manage inventory, supply chain, and vendor relationships
Document upcoming opportunities and status of quoted work to share weekly on SharePoint and with VP of estimating to be reported at the Estimating meeting
Recruit, hire, and onboard staff
Lead, mentor, and develop managers and team members
Conduct performance evaluations
Foster a positive workplace culture
Resolve conflicts and employee issues
Ensure workforce planning and succession planning
Develop sales strategies and promotional plans
Monitor customer satisfaction and feedback
Ensure high standards of customer service
Build and maintain key client relationships
Oversee marketing initiatives and local promotions
Ensure compliance with company policies, industry regulations & CINFAB Way
Manage risk, safety, and security standards
Manage escalated customer or operational issues
Maintain documentation and reporting standards
Prepare weekly executive summary reports for senior leadership
Maintain a strategic plan and update regular to report out monthly located on the CELT ACC site
Communicate company goals and updates to teams
Conduct regular meetings with managers
Provide strategic recommendations based on data analysis
Support the development of project budgets for new projects over from estimating
Communicate with Area Superintendent to ensure the quantity and skill level of the workforce is adequate in Cincinnati.
Monitor projects within the Cincinnati market and discuss any variances, positive or negative, in the weekly operations meeting.
Review Weekly Labor Productivity Sheets for the Cincinnati market and discuss with project teams
Review monthly Cost to Complete with each PM and approve final
Assist teams with 30/60/90 reviews
Approve Cincinnati Monthly Billings