General Manager- Mayfair Town Center- Wilmington, NC

Williams-Sonoma • Wilmington, NC

14h • Onsite

About The Position

The General Manager role involves hiring and developing associates, providing leadership to achieve sales and expense goals, managing store operations, maintaining inventory and visual merchandising standards, and ensuring exemplary customer service. The mission is to enhance customers' quality of life at home, with corporate values including a People First culture, customer focus, quality, shareholders, integrity, and corporate responsibility.

Requirements

• Proven ability to manage staff to exceed sales goals, while meeting payroll goals
• Proven to identify top talent, create teams, and train/develop/retain great people
• Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
• Proven ability to motivate and influence others through personal actions and examples
• Effective communication, organization and leadership skills
• 4 + years management experience in specialty retail and/or multi-unit retail business environment

Responsibilities

• Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
• Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
• Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
• Assess performance and provide on-going feedback
• Complete and deliver performance appraisals and development plans
• Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
• Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
• Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy
• Work with District Managers and peers to develop best practices in store management

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• Paid vacations and holidays
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• A wellness program that supports your physical, financial and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed