Taco John's General Manager

Pentex Restaurant Group•Waukesha, WI

8d•Onsite

About The Position

Pentex Restaurant Group operates 48 Taco John’s locations across eight states—ND, SD, MN, MO, IL, WI, IA, and MT—with nearly 1,200 team members and growing. As the leading Taco John’s franchisee, plus the owner and operator of two HuHot Mongolian Grill restaurants in North Dakota, we are proud to invest in our people, create opportunities to grow, and build careers in hospitality. As General Manager, you will lead your Taco John’s restaurant with energy, accountability, and heart. You’ll build and coach a strong team, create a fun and welcoming guest experience, drive sales and profitability, and keep operations running safely and smoothly. If you love leading people, delivering great hospitality, and growing a business, this is your chance to make a real impact. Learn more about us at pentexrg.com.

Requirements

At least 1 year of fast-food General Manager experience, plus the drive to take your career to the next level
At least 2 years of experience in traditional fast food
Valid Driver’s License
Ability to multitask, stay organized, and take initiative
Solid financial analysis skills
A strong sense of drive, ownership, and determination
A positive attitude and a genuine passion for guest service
Strong talent and performance management skills
Understands and has a passion for the intricacies of working with food and beverage
Previous success with restaurant systems and tools, and leading and supervising
Possesses POS and MS Office computer skills

Nice To Haves

SERV Safe certified preferred, but not required
A desire to create a workplace where people work hard, grow, and have fun

Responsibilities

Lead, coach, and inspire your team by giving them the tools, training, and support they need to succeed
Develop strong team members by providing clear direction, ongoing training, and a motivating work environment
Ensure ongoing coaching for improvement, constructive discipline, and proper documentation of employee performance.
Ensure problem resolution is available on all shifts and is utilized when appropriate, and build trusting relationships. Escalates applicable employee relations matters to HR.
Build a culture of recognition that celebrates wins and keeps your team engaged
Deliver outstanding guest service and create experiences that keep customers coming back
Make sure the restaurant consistently meets company guest standards and resolves concerns quickly and professionally
Drive positive guest experiences, strong sales, and healthy profits
Manage key financial and operational controls, including labor, overtime, food and supply costs, cash handling, deposits, and performance tracking
Maintain and protect all company assets.
Develops food safety behaviors and standards.
Maintain operational updates and utilize resources.
Follow opening, closing, safety, and security procedures while keeping the restaurant clean, well-maintained, and guest-ready
Recognize business generators and traffic patterns and plan shifts accordingly.