General Manager TownePlace Suites/Fairfield Forrest City, AR

Hotel Equities•Forrest City, AR

21h•Onsite

About The Position

The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. This role ensures the implementation of the brand service strategy and brand initiatives to meet or exceed guest expectations and increase profit and market share. The General Manager holds the property leadership team accountable for strategy execution, guides their professional development and that of all team members, ensures sales engines are leveraged, and builds owner loyalty through proactive communication and delivering solid business results. Additionally, the role involves being active in the local community to build strong relationships with local officials, businesses, and customers.

Requirements

Highly experienced General Manager with 2+ years of hotel leadership in a select service-level property.
Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
Strong financial acumen including P&L review, Budget creation, and cost controls.
Ability to develop leaders into these skills.
Working knowledge of M3, ADP, and One Yield.
Well organized, detail-oriented, and able to work independently.
Display initiative, perseverance, and analytical skills.
Able to deliver exceptional guest service and employee satisfaction.
Team player, professional, and lead with integrity.
Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal).
Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

Nice To Haves

Local candidate preferred.

Responsibilities

Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
Holding the property leadership team accountable for strategy execution.
Guiding professional development of the property leadership team and all team members.
Ensuring sales engines are leveraged.
Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
Being active in the local community to build strong relationships with local officials, businesses, and customers.