General Manager (HOA) | Leadership Opportunities Across California
About The Position
This is an evergreen posting intended to build a talent pipeline for future General Manager opportunities within Action Property Management, a company with a 40-year legacy and the largest privately owned HOA management company in the West. They serve over 300 communities across 9 offices with nearly 900 employees. Applications will be reviewed and retained for consideration as current and future opportunities become available within their Northern/Southern California portfolio. The company values integrity, professionalism, excellence, innovation, and care for people, aiming to help homeowners thrive and love where they live.
Requirements
- 3-5 years of onsite HOA high rise General Manager experience.
- Urban high rise experience is preferred.
- CMCA certification or ability to obtain within 6 months.
- Keen knowledge of budgets and the budgeting process.
- Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
- Strong verbal and written communication skills.
- Effective presentation skills.
- Exceptional time management skills and ability to work independently.
- Commitment to following up on all issues in a timely manner.
- Ability to hire, train and motivate an exceptional staff to provide a level of customer service that exceeds the residents' expectations.
Nice To Haves
- Experience in HOA and Community Association Management
- Experience in Luxury Residential Communities
- Experience in High-Rise and Mixed-Use Developments
- Experience in Master-Planned Communities
- Experience in Hospitality and Resort Operations
- Experience in Multifamily Property Management
- Experience in Operations and Facilities Leadership
- Professional certifications such as AMS, PCAM, or equivalent experience
Responsibilities
- Serve as the strategic and operational leader of the community.
- Partner closely with Boards of Directors as a trusted advisor and executive leader.
- Lead and develop community management teams and on-site staff.
- Oversee community operations, maintenance, resident services, and vendor partnerships.
- Manage budgets, reserve funding strategies, and financial performance.
- Lead capital improvement projects and long-term planning initiatives.
- Present recommendations and strategic solutions to Boards and stakeholders.
- Drive operational excellence while delivering an exceptional homeowner experience.
- Navigate complex challenges with professionalism, confidence, and sound judgment.
- Act as an expert consultant to the Association and the Board of Directors on matters concerning California Common Interest Development law, high-rise requirements, Davis Stirling Common Interest Development Action, Civil Codes applicable to non-compliance issues, and High Rise Building Operations.
Benefits
- Medical
- Dental
- Vision
- Pet insurance
- 401(k) with company match
- Life and disability support for qualifying team members
- Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members
- Competitive pay
- Ample opportunities for career growth and advancement
- Investment in infrastructure, technology, training, and tools
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
