Domino's General Manager (5602)

Domino's Franchise•Columbia, SC

17h

About The Position

Domino’s is hiring a General Manager to lead store operations and a team focused on customer service, quality, and profitability. The role requires sound judgment, empathy, people-management insight, and the ability to multitask. The General Manager is responsible for everything that happens during a shift and is expected to follow all company policies and procedures while setting an example for the crew. The position includes managing cost, inventory, cash, customer relations, staffing, scheduling, paperwork, food management, store image and cleanliness, marketing, and profitability. The General Manager also performs operational duties such as serving customers, preparing products to Domino’s specifications, handling orders, maintaining equipment, and assisting with inventory and deliveries. The role involves working primarily on one’s feet and may require lifting and stacking supplies weighing up to 50 pounds.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Ability to direct activities, perform repetitive tasks, work alone and with others, and work under stress.
Ability to meet strict quality-control standards and coordinate with coworkers and customers.
Ability to analyze and compile data and make sound, ethical judgments and decisions in a timely manner.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to read maps, locate addresses, and navigate diverse terrain and delivery sites.
Ability to perform tasks involving standing for most of the shift, lifting and stacking supplies weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.

Responsibilities

Oversee everything that happens during a shift.
Manage cost controls, inventory control, cash control, and customer relations.
Follow all policies and procedures and expect the same from the crew.
Lead and direct the team toward shared store goals.
Manage staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
Direct activities, coordinate with coworkers and customers, and make timely, sound, ethical judgments and decisions.
Greet customers, take orders, and respond to customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate to addresses within the designated delivery area and delivery sites, including multi-story buildings and private homes.
Perform basic arithmetic accurately and make correct monetary change.