General Manager

Market Fresh Gourmet•Littleton, CO

22h•Onsite

About The Position

MFG (Market Fresh Gourmet) is a growing multi-concept restaurant group, currently with 4 restaurant concepts located Mishawaka, IN. Corndance Tavern, Bourbon and Butcher, Evil Czech Brewery and Jesús Latin Grill & Tequila Bar. Carnegie Library Special Events is our private event space seating up to 175 guests and is in the upper level of Jesús. Our butcher shop provides locally sourced meats while our commissary kitchen produces house-made products for each of our restaurant locations. With 4 different concepts in 3 locations, there is something for every personality! Multi-unit & multi-concept management experience is a plus. We are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, you will be responsible for all aspects of your location. Our General Managers have an ownership mentality and have a working knowledge of each department. The ideal candidate will find the balance between delegation and a hands-on approach. To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with the guests as well as how to support your team. You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, as well as greeting and serving restaurant guests, and supporting service.

Requirements

Ideally, 5+ years of experience as a Restaurant General Manager
Extensive food and wine knowledge
Computer literacy
Familiarity with restaurant management software (R365, Aloha, Triple seat)
Experience in event planning
Strong leadership, motivational, and people skills
Good financial management skills
Critical thinking and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills

Nice To Haves

Multi-unit & multi-concept management experience is a plus.

Responsibilities

Manage oversee the entire restaurant operation
Use of R365 for day-to-day operations
Deliver exceptional guest services
Ensuring guest satisfaction
Plan new and update existing menus
Plan and develop the overall restaurant marketing strategy
Manage the restaurant’s tech stack.
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff
Develop hourly and salary staff
Hire new employees
Terminate employees when necessary
Training and evaluating staff performance
Manage food cost, forecast requirements, and maintain inventory
Manage restaurant supplies including smallwares
Control costs and minimize waste
Create and nurture a positive working environment
Implement innovative strategies to improve productivity, sales, and food quality.
Respond to all incoming requests via email or social media.
Manage and respond to review sites such as yelp, google, trip advisor, facebook and more