General Manager(08788) - 2148 Beasley Blvd

Domino's Franchise•Whitewright, TX

About The Position

The General Manager is responsible for all store operations, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; maintaining store image and standards; customer service; attendance and punctuality; cleanliness; marketing; and profitability. The GM is expected to set an example by following all policies and procedures and to expect the same from the crew. Domino’s management experience is required. The role also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. Work may involve delivery duties, including delivering products by car to customers and distributing flyers or door hangers. Delivery tasks require a valid driver’s license and access to an insured vehicle. The position involves working in varying temperatures and weather, near hot surfaces and tools, food odors, cornmeal dust, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching.

Requirements

  • Domino’s management experience is required.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and precision to make rapid, accurate movements.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Navigation skills to read a map and locate addresses in the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.

Responsibilities

  • Oversee all store operations and maintain cost, inventory, and cash controls.
  • Manage customer relations and provide great customer service.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain the store’s image, cleanliness, and adherence to standards.
  • Support marketing and store profitability.
  • Set an example by following all policies and procedures and expect the crew to do the same.
  • Operate equipment; stock ingredients and supplies; and prepare products.
  • Receive and process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers when required.
  • Perform other duties that may arise and duties described for Driver and CSR positions.
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