General Manager(01586) - 9605 manchester rd

Domino's•Rock Hill, MO

5d•Onsite

About The Position

As General Manager of our Rock Hill location, you will be responsible for overseeing all store operations, managing financial and inventory operations, leading and developing team members, maintaining quality standards, optimizing scheduling, analyzing operational data, executing marketing initiatives, ensuring compliance and safety, resolving customer issues, maintaining documentation, operating systems and equipment, modeling professional standards, and identifying leadership potential.

Requirements

Strong leadership and team management abilities with proven experience directing and motivating diverse teams
Exceptional mathematical skills, including the ability to accurately add, subtract, multiply, and divide; proficiency with calculators and financial analysis tools
Advanced multitasking capabilities with the ability to prioritize competing demands in a fast-paced environment
Proficient cash handling and monetary reconciliation skills with meticulous attention to detail
Proficiency with computer systems, point-of-sale (POS) platforms, and touch screen technology
Excellent verbal and written communication skills for effective interaction with team members, customers, and vendors
Strong telephone communication and customer service skills
Comprehensive knowledge of inventory control systems and cost management strategies
Demonstrated ability to analyze data, identify trends, and make informed business decisions
Problem-solving and conflict resolution capabilities with a solutions-oriented mindset
Time management and organizational skills with the ability to manage multiple priorities efficiently
Equipment operation expertise and mechanical aptitude
Budget management and financial analysis experience
Hiring, recruitment, and performance management experience
Quality assurance and food safety knowledge
Proven track record in food service or restaurant operations management
Demonstrated success in staff training, development, and performance management
Experience with inventory management and cost control in a retail or food service setting
Customer service excellence with a track record of building positive customer relationships
Detail-oriented with a commitment to maintaining high standards
Collaborative team player who values inclusive and supportive workplace culture
Innovative thinker who embraces continuous improvement and creative problem-solving
Customer-focused mindset with genuine empathy for team members and customers
Flexible and adaptable approach to changing business needs and priorities
Goal-oriented with strong drive to achieve and exceed performance targets
Assertive decision-maker capable of taking decisive action when needed
Transparent communicator who builds trust through open and honest dialogue
Resilient and composed under pressure with the ability to maintain focus during challenging situations
Visionary leader who can inspire and motivate others toward shared organizational goals

Responsibilities

Oversee all store operations during assigned shifts, ensuring adherence to established standards and maintaining smooth, efficient operations.
Supervise inventory management, cash handling, and financial reconciliation to maintain profitability and operational efficiency.
Direct, motivate, and manage your team through clear communication, constructive feedback, and recognition of performance achievements.
Recruit, train, and develop staff members to create a workplace where all employees feel valued and supported.
Enforce strict standards for food preparation, product handling, and customer service to ensure consistent excellence.
Develop and implement scheduling systems that maintain appropriate staffing levels while controlling labor costs.
Review sales metrics, market trends, and operational performance data to identify opportunities for improvement and growth.
Develop and implement local marketing campaigns and promotional activities to drive customer acquisition and retention.
Maintain store cleanliness, equipment maintenance, and adherence to all health and safety regulations.
Process orders, coordinate deliveries, and maintain optimal inventory levels.
Address customer inquiries and complaints with professionalism and care to ensure positive customer experiences.
Ensure accurate and timely completion of reports, records, and required paperwork.
Demonstrate proficiency with point-of-sale systems and restaurant equipment.
Demonstrate reliability, punctuality, and professional conduct to set expectations for your team.
Recognize and support high-potential team members for advancement opportunities.