General Manager - Sparta, NJ
About The Position
NJswim is seeking a General Manager for its Sparta, NJ location. This role is ideal for a talented leader with a passion for children and water activities, looking for a fun, fulfilling, and rewarding career. The General Manager will have full and active days, working both in and out of the pool, interacting with children, families, and coworkers. Comprehensive training is provided, so aquatic experience is not necessary. This position offers the opportunity to create exceptional experiences for kids, customers, and employees. NJswim, a partner brand of Emler Swim and Gym, invests in career growth through a formal professional development program, including weekly meetings focused on employee management, business growth, and more during the first year of employment. NJswim is an industry leader recognized with awards such as Top 100 Places to Work and Best Places to Work.
Requirements
- Undergraduate College degree (5 years of relevant leadership/work experience may be considered)
- 2-3 years of management experience (supervising a department/division/site/team)
- Proven success in leading, motivating, and empowering a team
- A genuine love for teaching children
- Ability to recognize problems and resolve them on the spot
- Excellent customer service skills - it must be natural for you to want to say "yes!"
- Ability to set goals, create plans and convert plans into action
Nice To Haves
- Aquatic experience isn't necessary since we provide comprehensive training.
Responsibilities
- Hiring, coaching, leading and inspiring a team - both in aquatics and customer service.
- Drive exceptional customer experiences and satisfaction! Lead by example, working front-line shifts and through team enhancement and development.
- Calmly, positively and proactively respond to challenges.
- Maintain a clean and safe facility.
- Master our teaching curriculum and customer service practices.
- Create a caring, fun, friendly and effective work environment!
- Create and manage schedules and lead regular team meetings
- Manage employee engagement and retention.
- Develop your operations team to be industry leaders.
- Directly manage key performance indicators to ensure the location is operating efficiently and effectively.
- Manage and operate a profitable business.
Benefits
- Full salary range: $55,000-$80,000
- Up to $17,000.00 in bonus potential
- Monthly phone allowance of $50 per paycheck
- Participation in an Employee Equity Plan
- Health, dental, vision and life insurance plan options
- Short term and long term disability insurance
- Voluntary Aflac supplemental insurance plans at discounted rates
- 401k with employer matching
- Paid Time Off
- Discounted rates on pet insurance
- Discounts on products and services through LifeMart
- Development, training and company-sponsored events
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What This Job Offers
Job Type
Full-time
Career Level
Manager
