General Manager(07992) - 2391 Mission Street

Domino's Franchise • Santa Cruz, CA

6d

About The Position

The General Manager oversees all activities during a shift and is responsible for staffing, scheduling, hiring and training employees, paperwork, cost controls, inventory, cash control, food management, customer relations, store cleanliness, marketing, and profitability. The role includes creating purchase orders, completing inventory, performing daily food quality checks, managing shifts and teams, and following company policies and food-safety standards. The General Manager also takes in-person and telephone orders, prepares pizzas, and provides strong customer service. This position requires setting an example for the crew and maintaining company standards for attendance, punctuality, store image, and service.

Training and orientation are provided on the job. The position may include delivery duties, which require a valid driver's license and access to an insured vehicle. The role involves operating store equipment, handling food and supplies, processing orders, and completing cleaning and other store tasks.

Requirements

• Must be over 18 years old.
• ServSafe certified.
• Pass a background test.
• Good customer-service skills.
• Ability to use judgment, perform math, and multitask.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, written, and telephone communication skills to take and process orders.
• Ability to comprehend and give correct written instructions.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze data, and make judgments and decisions.
• Reliable transportation to and from work.
• For delivery duties: valid driver's license with a safe driving record meeting company standards.
• For delivery duties: access to an insured vehicle that can be used for deliveries.

Responsibilities

• Create purchase orders for the location.
• Write employee schedules.
• Hire and train employees.
• Perform daily food quality checks.
• Take in-person and telephone orders.
• Make pizzas and prepare products.
• Follow food-safety standards and company policies.
• Manage shifts and the team.
• Complete inventory and associated paperwork.
• Oversee staffing, paperwork, cost controls, cash control, and food management.
• Manage customer relations and provide great customer service.
• Maintain store cleanliness, the store's image, and adherence to standards.
• Support marketing and profitability.
• Operate equipment, stock ingredients, and clean equipment and the facility.
• Deliver products and promotional materials when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed