General Manager
Tosca Services, LLC•Lakewood, WA
•$120,000•Onsite
About The Position
At Tosca, we are revolutionizing sustainable supply chain solutions by helping the world’s largest brands move away from single-use packaging. We are committed to building smarter operations, safer workplaces, and stronger teams across our network of Service Centers. We are looking for a hands-on, people-focused General Manager to lead our Lakewood Service Center. This is a high-impact leadership role responsible for driving operational excellence, developing teams, improving performance, and creating a culture centered around safety, accountability, and continuous improvement.
Requirements
- 7+ years of operations leadership experience within manufacturing, distribution, logistics, or industrial environments
- Strong leadership experience managing frontline operations and maintenance teams
- Proven background driving safety, quality, and operational performance improvements
- Experience with continuous improvement initiatives, Lean Manufacturing, or Six Sigma methodologies preferred
- Strong business acumen with the ability to interpret operational and financial performance metrics
- Ability to lead in a fast-paced, high-accountability environment
- Strong communication, coaching, and team development skills
- Food safety experience strongly preferred
Nice To Haves
- Bachelor’s degree in Operations, Business Management, Engineering, or related field preferred
Responsibilities
- Lead all day-to-day Service Center operations, including safety, production, quality, maintenance, shipping, receiving, and scheduling
- Build, develop, and coach high-performing operations and maintenance teams
- Drive a strong safety culture through OSHA compliance, audits, inspections, and team engagement
- Ensure food safety and sanitation standards are consistently maintained
- Manage labor planning and temporary staffing relationships to support operational needs
- Monitor Service Center performance metrics and implement continuous improvement initiatives
- Develop and manage operational budgets while controlling costs and improving efficiencies
- Partner cross-functionally with Sales and other internal teams to support customer solutions and operational success
- Lead performance management activities, including coaching, development, accountability, and recognition
- Create a positive, team-oriented culture focused on operational excellence and customer service
Benefits
- Multiple healthcare plan options (including medical, dental, and vision coverage)
- 401(k) retirement plan with a company match
- Paid time off
- Paid parental leave
- Company-paid life insurance
- Short-term disability coverage
- Long-term disability for eligible roles
- Tax-advantaged health accounts (HSA with employer contributions and FSA programs)
- Employee Assistance Program
- Fitness reimbursement program
- Educational assistance
- Employee discount programs
- Optional supplemental insurance (e.g., accident, critical illness, hospital indemnity)
- Legal/identity theft protection plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
