General Manager - Grand Wailea Resort

HiltonWailea, HI
$390,000 - $420,000Onsite

About The Position

Grand Wailea, A Waldorf Astoria Resort, is seeking a hands-on General Manager to lead one of Maui’s most iconic luxury resorts. This role oversees all operations, drives revenue, develops high-performing teams, and ensures an exceptional guest experience. The ideal leader thrives in a complex, high-volume environment, managing multiple revenue centers while collaborating closely with an active ownership group. This is a unique opportunity to shape the future of a world-class resort and make a lasting impact on its team, guests, and the Maui community.

Requirements

  • Minimum of 3 years of experience as a Hotel General Manager in a full-service hotel with annual revenues of at least $75M.
  • Proven ability to lead, develop, and retain high-performing teams, creating operational stability and strong employee engagement.
  • Experience operating complex, high-volume (“big box”) hotel environments with multiple revenue streams.
  • Demonstrated creativity and commercial acumen across varied revenue centers, with the ability to manage operational nuances and drive performance.
  • Hands-on leadership style with experience managing lean teams; highly visible and engaged with both leadership teams and guests.
  • Proven success working collaboratively with an active and involved ownership group.

Nice To Haves

  • Luxury experience is a plus but not required.
  • Proven track record in driving revenue growth and accelerating business pace, ideally with a strong background in sales or commercial leadership.
  • Demonstrated success in luxury hospitality.
  • Experience managing unionized hotel operations.
  • Resort & destination experience.
  • Hilton brand expertise.
  • Local market experience.

Responsibilities

  • Oversees all operations of the resort.
  • Drives revenue for the resort.
  • Develops high-performing teams.
  • Ensures an exceptional guest experience.
  • Manages multiple revenue centers.
  • Collaborates closely with an active ownership group.

Benefits

  • 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Employee stock purchase program (ESPP) with a 15% discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Dedicated caregiving concierge services
  • Crisis concierge services
  • Mental health resources through Employee Assistance Program (EAP)
  • Generous paid time off (PTO)
  • Health & welfare benefits
  • Retirement plans
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