General Manager

Hospitality Staffing Solutions•Picayune, MS

9d•Onsite

About The Position

Hospitality Staffing Solutions (HSS) is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry! HSS is seeking a General Manager for our client. We are seeking an experienced hospitality leader with a proven track record of driving operational excellence, team development, exceptional guest service, and financial performance. This role is responsible for overseeing all aspects of restaurant operations, leading both Front of House (FOH) and Back of House (BOH) teams, while ensuring a positive guest experience, efficient operations, and profitability.

Requirements

Minimum 3-5 years of restaurant General Manager experience
Proven experience leading both Front of House and Back of House operations
Strong leadership, coaching, and team development skills
Experience with budgeting, P&L management, labor controls, inventory, and cost management
Demonstrated ability to increase sales and improve operational performance
Excellent communication, conflict resolution, and guest service skills
Strong organizational and time management abilities
Ability to work a flexible schedule including evenings, weekends, and holidays
Knowledge of health department regulations and food safety standards
Experience using restaurant POS systems and scheduling software preferred

Responsibilities

Oversee all daily restaurant operations to ensure exceptional service and operational excellence
Lead, hire, train, coach, develop, and when necessary, terminate team members
Direct and support both Front of House and Back of House management teams
Create and manage employee schedules to meet business demands while controlling labor costs
Manage purchasing, inventory levels, and vendor relationships
Oversee facility maintenance and ensure the restaurant is well-maintained and fully operational
Ensure food quality, consistency, cleanliness, and outstanding guest satisfaction
Resolve guest concerns promptly and professionally through effective service recovery
Manage budgets, labor costs, food costs, inventory, and overall operating expenses
Develop strategies to drive sales, profitability, and overall business performance
Ensure compliance with all health, safety, sanitation, and company standards
Foster a positive, team-oriented culture focused on accountability, performance, and guest satisfaction