General Manager
About The Position
Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the General Manager and the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is crucial in driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring. You will ensure that these values are deeply embedded in every facet of our operations, from daily interactions to shaping the future of senior care excellence! Reporting to the Vice President Regional Operation, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands of nurturing relationships with seniors, their families, team members and external community stakeholders.
Requirements
- Hold a post-secondary degree or post-secondary diploma in Health or Social Services
- Minimum of 3 years of progressive leadership experience in long term care, health services, social services, where you have honed your management skills
- Proven track record of effective team management, budget management and operational excellence
- Highly organized, possess exceptional problem-solving skills and demonstrate sound judgement
- Excellent verbal and written communication skills
- Capable of building and maintaining strong relationships with seniors, their families, team members and external stakeholders
- Must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province
Nice To Haves
- Experience in Continuing Care Type B or A home care
Responsibilities
- Build a high performing, strong and effective management team
- Implement and manage a “person centred care philosophy” for resident care and clinical services
- Plan, coordinate, direct and monitor the effectiveness of the overall operational activities of the home
- Actively utilize and leverage established standards and resources to cultivate an optimal work environment, ensuring that managers and front line team members are fully engaged in delivering the best resident experience
- Plays a leadership role in forging relationships with external stakeholders, ensuring seamless transitions through various stages of a resident’s journey – in-take, move-in, care level assessment and discharge. This includes maintaining clear and consistent communication with families and team members to promote continuity of care
- Understand and interpret various regulations that govern senior health care (provincial legislations, provincial directives and company policies and team members (e.g. Occupational Health and Safety Act, HR policies and procedures) to ensure compliance for team members, residents and families.
Benefits
- A competitive salary and vacation package
- Short Term Incentive Plan
- Health & Dental benefits program
- RRSP with employer match
- Share Ownership and Reward Program (SOAR)
- Employee Share Purchase Plan with company match
- Experience transformative leadership growth with our unique and tailored development opportunities so you can succeed and take on new challenges
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs
- Relocation support may apply
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
