General Manager - 1456

Five GuysLewisville, TX
Onsite

About The Position

The General Manager position at Five Guys involves overseeing restaurant operations with a focus on financial results, creating a positive work environment, and ensuring an excellent customer experience through high-quality food and service. The role requires leadership, honesty, energy, motivation, and a commitment to high standards. Five Guys emphasizes a family business ethos, where all employees are ready to contribute and maintain a focus on customer satisfaction. The company is an equal opportunity employer committed to diversity and inclusion.

Requirements

  • 2+ years of leadership experience in the restaurant industry.
  • Experience with responsibility for financial results.
  • Honest, energetic, motivational, and fun personality.
  • Ability to set high standards for oneself and the team.
  • Willingness to do any task, including dishes (Remain Humble).
  • Commitment to exceeding customer expectations.
  • Ability to lead by example.

Nice To Haves

  • Immediate eligibility for up to 12 weeks of paid Family Bonding Leave based on time with the company.

Responsibilities

  • Oversee restaurant operations with responsibility for financial results.
  • Create a great place to work for the team.
  • Ensure customers have a great experience by serving amazing food with a smile.
  • Maintain high standards for oneself and the team.
  • Pitch in where needed, embodying the team-oriented culture.
  • Participate in performance-based bonus rewards.
  • Contribute to achieving goals related to food safety, financial success, and customer experience.
  • Ensure adherence to Five Guys Core Convictions: Remain Humble, Exceed Expectations, Always Do The Right Thing, Lead By Example.

Benefits

  • Performance-based bonus rewards.
  • Real work/life hours of operation (locations open 11:00 am - 10:00 pm, no drive-thrus).
  • Comprehensive and customizable benefits: medical, dental, vision, pet insurance, 401(K) with match, Employee Assistance Program, Employee Relief Fund.
  • Family Bonding Leave for GMs and Assistant Managers (up to 12 weeks paid, immediate eligibility upon hire).
  • Career growth opportunities with planned expansion (1000+ new locations).
  • Real bonus plan in addition to base pay, focused on food safety, financial success, and customer experience.
  • Eligibility for bonuses based on secret shops.
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