MOKA Coffee - General Manager - Northwest Rochester

MOKA Coffee•Rochester, MN

28d•Onsite

About The Position

MOKA General Manager - Where the coffee is strong, but the vibes are stronger. Here at MOKA, we’re more than just your average coffee shop; we’re a crew of people who love to make others smile! We don’t just make coffee… We make someone’s day! We’re family and community-oriented, and we love making a difference one customer at a time! Are you a passionate leader and vibe-setter ready to take ownership of a store's success? If you have a knack for building successful teams and a drive for financial profitability, you might be our next leader! We’re looking for an energetic professional who can turn the perfect espresso shot into a genuine connection while growing our community presence.

Requirements

Strategic Leader – Someone who can develop and implement strategies to increase sales and maximize profitability.
Talent Developer – A mentor with a proven track record of recruiting, hiring, and developing future leaders like AGMs and Shift Leaders.
Culture Ambassador – A leader who cultivates a family-oriented work environment that aligns with MOKA’s core values.
Financial Pro – Expert-level knowledge of business math, P&L reviews, inventory audits, and payroll processing.
Quality Authority – A coffee enthusiast with a passion for maintaining beverage quality and brand consistency.
Experienced Manager – Preferably with 3 years of experience in hospitality management, ideally in a high-volume coffee environment.
Committed & Flexible – Full-time availability with the flexibility to handle emergency store needs.

Nice To Haves

ServSafe Certification is preferred for this leadership position.

Responsibilities

Lead the Store – Act as the primary leader responsible for the overall success and "MOKA way" of your location.
Manage the Team Lifecycle – Oversee everything from talent acquisition to the continuous development of your crew.
Drive Strategic Growth – Manage labor costs and sales strategies to ensure financial stability and store health.
Ensure Compliance – Maintain 100% compliance with all state and local health regulations and safety standards.
Engage the Community – Foster genuine connections and provide "smile-making" customer service.
Maintain Quality – Ensure consistent product and service standards while supporting team efficiency and customer satisfaction.