About The Position

Alliance Hospitality Group is relaunching an iconic concept in Brentwood and is seeking a General Manager to lead the team. This role involves overseeing all aspects of restaurant operations, including service quality, staff development, financial management, and marketing efforts. The ideal candidate will foster a culture of excellence, integrity, and passion for hospitality, contributing to the restaurant's success and growth within the community.

Requirements

  • Minimum of 5 years of General Manager experience in a service-oriented position within a fine dining restaurant.
  • Strong customer service skills, with the ability to provide personalized recommendations to guests.
  • Strong organizational and time management skills with a particular attention to detail.
  • Must be available to work irregular hours, shifts, weekends, special events, weekends and holidays.
  • Strong food and beverage knowledge.
  • Must understand how to use basic computer applications and POS systems.

Nice To Haves

  • Experience with Alliance Hospitality Group concepts (Baltaire, Encanto, Sexy Roman).
  • Experience in a growing company.
  • Experience in relaunching an iconic concept.

Responsibilities

  • Execute and maintain quality and consistency of food and service with full adherence to standards.
  • Acquire and protect restaurant sales by acting with a sense of urgency, being friendly, professional, and engaged.
  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.
  • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels).
  • Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback.
  • Maintain the highest level of safety, security, sanitation, and cleanliness of facility.
  • Oversee Repairs & Maintenance.
  • Drive all standards in day-to-day operations, inspiring, inspecting, and informing restaurant personnel.
  • Develop management team to develop people and manage systems.
  • Give Managers meaningful and challenging work assignments.
  • Conduct quarterly management evaluations to track improvement of fundamental skills.
  • Develop hourly staff positions within the restaurant, conduct quarterly restaurant staff evaluations.
  • Hire great talent and terminate any member of the staff on an as needed basis.
  • Develop plans for continuous improvement in the restaurant's service levels.
  • Lead and drive the restaurant's PR, Marketing, and Sales Building efforts/tactics.
  • Firmly confront poor performance while also recognizing and rewarding good performance.
  • Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
  • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
  • Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
  • Ensure compliance with all California State labor/hiring laws, Department of Health standards, and OSHA standards.
  • Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
  • Accurately process and submit financial information.
  • Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma.
  • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.
  • Assist in developing plans to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets.
  • Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion.
  • Seek better efficiency and productivity.
  • Hold all Department Managers accountable for costs and budgets.

Benefits

  • $110-$120K Annual Salary + Bonus
  • 401K Retirement Savings
  • Medical/Dental/Vision Insurance
  • Free meal per shift
  • Growth & Development opportunities
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