General Manager

Sofive Soccer Centers•Mount Laurel Township, NJ

20h•Onsite

About The Position

As the General Manager of Sofive Mount Laurel, you will oversee all aspects of daily operations at our indoor soccer facility. This role is central to delivering an outstanding customer experience, managing a diverse and motivated team, driving local revenue growth, and ensuring that Sofive’s high operational standards are met at every level.

Requirements

Deep passion for soccer and an understanding of the sport industry
5+ years of management experience, ideally in sports, recreation, hospitality, or a related field
Proven leadership experience managing diverse, customer-facing teams
Excellent communication and organizational skills with a strong focus on customer satisfaction
Demonstrated success in meeting or exceeding financial and operational goals
Bachelor’s degree strongly preferred
Proficiency in Microsoft Office and Google Workspace

Responsibilities

Lead all day-to-day operations to ensure efficiency and a premium customer experience
Recruit, train, and manage all staff, including Assistant Managers, Duty Managers, Program Coordinators, Sports Associates, and Service Representatives
Conduct weekly staff and management meetings to ensure strong internal communication and accountability
Develop and execute local marketing and community engagement initiatives to grow participation and drive sales
Manage key financial metrics, including payroll, inventory, expense control, and daily deposits
Operate within budget while maintaining compliance with all company policies and safety standards
Perform daily walk-throughs to ensure cleanliness, safety, and operational readiness
Support continuous improvement of Sofive’s operational systems and customer service standards
Take on additional responsibilities as needed to achieve business objectives