General Manager

Compass Group•Village of Alfred, NY

57d•$85,000 - $95,000

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!Job SummaryThe General Manager is responsible for the overall leadership and performance of multiple dining service operations within a higher education setting. This role oversees day to day operations, financial performance, client satisfaction, and team development across more than one facility within a defined geography. The General Manager ensures operational excellence while achieving financial goals and delivering a high level of service to students, faculty, and campus partners.

Requirements

Minimum five years of foodservice management experience, including retail operations
Strong knowledge of food production, sanitation, food cost control, and current dining trends
P&L accountability and contract managed service experience
Experience in cash retail operations and retail marketing
Demonstrated leadership, coaching, and team development skills
Strong written and verbal communication skills
Financial, budgeting, and analytical proficiency
Proficient in Microsoft Office and general computer systems

Nice To Haves

Bachelor’s degree in Food Service Management, Hospitality, or related field preferred, or Associate’s degree with five to seven years of related experience
Multi unit management experience preferred
Certified Dietary Manager certification preferred

Responsibilities

Lead and oversee multi unit dining operations within a higher education environment
Drive financial performance including budgeting, forecasting, P&L management, and reporting
Ensure operations meet established service standards, timelines, and client expectations
Maintain compliance with company policies, government regulations, and food safety standards
Conduct regular audits to ensure proper food storage, preparation, sanitation, and record keeping
Hire, train, develop, and lead management teams
Facilitate management meetings and promote clear communication across teams
Build strong relationships with clients, campus stakeholders, suppliers, and associates
Identify operational challenges, evaluate solutions, and implement improvements
Support retail marketing, catering initiatives, and campus engagement efforts