General Manager

Nuvia Dental Implant Center Careers•Long Island City, NY

3d•Onsite

About The Position

General Managers are an integral part of each Nuvia center, working with administrative, clinical and sales team members to ensure the success of the center. General Managers are responsible for optimizing the patient schedule to align with production goals and to ensure patients are being treated efficiently. General Managers are key to ensuring patients have an exceptional treatment experience through excellent communication and managing patient expectations. General Managers are an important part of coordinating the medical clearance of Nuvia patients, working with Nuvia providers and external clinical offices to ensure patients are cleared for their surgical procedures in a timely manner. The General Manager is also responsible for managing the administrative team and Dental Assistants, ensuring policies and procedures are adhered to, and also that workflows are efficient.

Requirements

3-5 year management experience in dental field
Familiar with OSHA and HIPPA compliance standards
Experience with OpenDental management Software preferred
2 plus years experience as a training facilitator

Responsibilities

Drives a productive and efficient schedule
Works with clinical team to ensure patients are cleared for surgery
Ensures Nuvia’s best practices are in place
Administers and enforces company policies and procedures
Works closely with clinical providers to communicate company objectives
Serve as a point of contact between centralized operations and their center
Ensure compliance in the center based on OSHA and HIPPA guidelines
Facilitate training for center staff on new best practices
Schedule patients to optimize efficiency and production
Work with Nuvia providers and external clinical offices to ensure patients are cleared for their surgical procedures in a timely manner.
Ensure accuracy of documentation in Nuvia’s operating system to accurately track patient surgeries, outstanding balances, and medical documentation.
Perform daily huddles and inspections to facilitate alignment and adequate maintenance of the center.
Collaborate and partner with other departments, such as: Compliance, Provider Success, Sales, Payroll, Facility Support, Patient Experience to ensure operational excellence and alignment.
Leverage your skills and experience as a manager to troubleshoot and solve daily situations that could negatively impact the patient, your team, or Nuvia.