General Manager Founders Club

24 Hour Fitness•Las Vegas, NV

7d•Onsite

About The Position

For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. Building on that legacy, Founders Club represents the future of fitness, wellness, recovery, and hospitality. Designed as a first-of-its-kind flagship destination, Founders Club brings together best-in-class fitness experiences, innovative wellness and recovery offerings, premium amenities, and elevated service in an environment unlike any other. More than a club, Founders Club is a destination where members can train, recharge, connect, and thrive. Join us and help shape the next chapter of fitness, wellness, and member experience. The Founders Club General Manager is the business leader, community builder, and brand ambassador for our premier flagship destination. This leader owns the full club experience and performance, responsible for creating significant market momentum, converting relationships into membership and wellness revenue, and build a highly engaged community people want to join and remain part of. The role calls for an exceptional sales leader who is visible in the market, personally connected to members and prospects, and skilled at developing a team that delivers both elevated hospitality and ambitious results. With competitive base pay and significant performance-based commission opportunity, success is measured by sustained revenue growth, member loyalty, community relevance, team performance, and flawless execution of the Founders Club experience.

Requirements

5+ years of successful general management or senior leadership experience in a premium fitness, hospitality, lifestyle, luxury retail, membership, or other high-touch sales environment.
Demonstrated record of exceeding significant sales and revenue targets through disciplined pipeline management, team coaching, relationship selling, and strong closing ability.
Proven ability to build and engage a community of members, prospects, partners, and local influencers--not simply manage a facility.
Experience leading, developing, and holding accountable a multi-functional team in a fast-paced, metric-driven business.
Strong business and financial acumen, including comfort with budgets, labor, revenue forecasting, conversion, retention, and profit-and-loss drivers.
Executive presence and exceptional interpersonal communication; able to connect authentically with a wide range of people and represent a premier brand with confidence.
Hands-on, highly visible leadership style with the flexibility to work peak business hours, including evenings, weekends, and special events as needed.
CPR/AED certification is required within 30 days of hire. The company provides access to an approved training program at no cost, and certification must be maintained throughout employment.

Nice To Haves

Bachelor's degree in Business Administration, Hospitality, Sports Management, Exercise Science, Kinesiology, or a related field.
Established relationships within the local business, fitness, wellness, hospitality, or lifestyle community.
Experience opening, repositioning, or scaling a flagship, luxury, or high-volume location.
Experience designing events, partnerships, and member programming that drive both engagement and revenue.

Responsibilities

Own the Founders Club business plan and deliver membership, personal training, wellness, recovery, retail, and ancillary revenue goals while maximizing profitability.
Serve as the club's chief sales leader: create pipeline, set daily and weekly activity expectations, inspect results, coach conversion behaviors, and hold the team accountable for exceeding targets.
Personally cultivate high-value prospects, strategic relationships, and referral sources; confidently lead tours, consultations, follow-up, and closing conversations when the opportunity requires senior leadership.
Build a distinctive Founders Club community by knowing members, connecting people to one another, and creating experiences that generate belonging, loyalty, advocacy, and referrals.
Represent Founders Club in the local market through partnerships, networking, community organizations, neighboring businesses, influencers, and events that expand awareness and attract qualified prospects.
Develop and execute a year-round calendar of member events, prospect experiences, brand activations, and outreach initiatives that strengthen community and create measurable sales opportunities.
Recruit, onboard, coach, and retain a best-in-class leadership and club team capable of delivering premium hospitality and high-performance sales execution.
Create a culture of excellence, ownership, urgency, and accountability through clear expectations, frequent recognition, direct feedback, and consistent performance management.
Lead the end-to-end member journey, ensuring every interaction--from first inquiry and tour through onboarding, engagement, recovery, and renewal--feels personal, polished, and worthy of a flagship brand.
Use sales, retention, utilization, satisfaction, labor, and financial data to identify opportunities, adjust strategy, and communicate a clear action plan to senior leadership.
Oversee daily operations, staffing, scheduling, facility presentation, equipment readiness, cleanliness, safety, and service recovery so the club is always member- and prospect-ready.
Manage budgets, labor, expenses, inventory, and vendor relationships responsibly while protecting the quality and standards of the Founders Club experience.
Maintain compliance with company policies, employment practices, safety requirements, and applicable laws and regulations.