General Manager (Miss J's Cafe)-Career Growth Opportunities

LV Petroleum•Savanna, OK

18h•Onsite

About The Position

Miss J’s Cafe is seeking an experienced and motivated General Manager to lead daily café operations and create an exceptional experience for both guests and team members. We are looking for a hands-on leader who thrives in a fast-paced hospitality environment, is passionate about customer service, and can successfully drive team performance and operational excellence. The General Manager is responsible for overseeing all aspects of café operations, including guest experience, team leadership, staffing, financial performance, food quality, and day-to-day execution. This role plays a key part in maintaining a positive culture, ensuring operational consistency, and supporting the continued growth and success of the café.

Requirements

3–5 years of restaurant, café, or hospitality management experience preferred
Strong leadership, communication, and organizational skills
Proven ability to lead teams in a fast-paced environment
Experience managing labor, food costs, inventory, and operational performance
Excellent customer service and problem-solving abilities
Knowledge of food safety, sanitation, and restaurant compliance standards
Experience with POS systems and restaurant management software preferred

Responsibilities

Oversee daily café operations to ensure efficient and high-quality service
Maintain cleanliness, food quality, and service standards throughout the café
Monitor inventory levels, manage ordering, and minimize waste and loss
Ensure compliance with all health, safety, sanitation, and company standards
Support both front-of-house and back-of-house operations to ensure smooth execution
Recruit, train, coach, and develop team members across all café positions
Create schedules that support business needs and staffing efficiency
Foster a positive, respectful, and team-oriented work environment
Conduct performance coaching and provide ongoing feedback and development opportunities
Address employee concerns professionally and support conflict resolution when needed
Deliver and maintain a welcoming, customer-focused atmosphere
Resolve guest concerns quickly and professionally to ensure satisfaction
Lead by example in providing exceptional hospitality and service standards
Build strong customer relationships that encourage repeat business and loyalty
Manage labor, food costs, and overall café profitability
Review financial and operational reports to identify opportunities for improvement
Implement strategies to drive sales growth and operational efficiency
Maintain accurate inventory practices and cost control procedures
Support local marketing initiatives, promotions, and seasonal offerings
Help grow brand awareness through community engagement and guest interaction
Assist with social media and promotional efforts to increase customer engagement