General Manager - Tampa

Better Buzz Coffee Company•Brandon, FL

2d•$32 - $35•Onsite

About The Position

Better Buzz Coffee is seeking General Managers to support our growing brand. We are looking for individuals who share our passion for coffee and hospitality. As a General Manager, you will be responsible for creating the 'Buzz Life' experience for guests and team members, serving as a role model for excellent service and connection-building. You will uphold the company's values and mission to inspire our team and community daily. This role involves an 8-week out-of-state training period, followed by market support and store assignment. The General Manager is expected to have open availability and work a 45-hour work week. This position offers an hourly pay range of $32.00-$35.00/hour, translating to an annual range of approximately $79,000 - $86,000, with the potential for significant monthly bonuses.

Requirements

3 years of prior general management experience required in a similar high-velocity, high-volume coffee or fast casual environment
Open availability required
3 years of Food & Beverage experience required
High School Diploma or GED graduate preferred

Nice To Haves

High volume drive thru experience a plus
New Location Opening experience a plus

Responsibilities

Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative
Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment
Hire, train, motivate, and inspire others to have fun and create a BETTER EXPERIENCE with every transaction
Lead the overall hospitality inside the 4 walls
Enforce all brand standards and expectations
Drive solid metrics and Key Performance Indicators to our standards
Champion a safe, harassment-free and discrimination-free workplace
Create and provide timely schedules for the team
Execute daily labor and break compliance
Run a profitable location and keep food and labor costs within standard
Drive sales
Maintain a Yelp & Google score at 4.2 or higher
Lead all food safety standards
Execute accurate inventories
Tackle difficult conversations to resolve
Fairly enforce accountability
Become part of the neighborhood and community and learn your guest's names