General Manager

Lee Epting Catering INC • Athens, GA

28d

About The Position

The General Manager will lead and oversee all operational aspects of an accommodation and food services establishment, ensuring exceptional guest experiences and sustained business growth. This role demands strategic leadership to drive sales, manage costs, and optimize profitability while maintaining high standards in hospitality and service delivery. The General Manager will be responsible for developing and implementing effective incentive programs to motivate staff and enhance team performance. They will also manage financial performance through diligent P&L oversight and cost control measures, particularly focusing on food and beverage operations. Ultimately, this position aims to balance operational efficiency with superior customer satisfaction to achieve long-term success in a competitive market.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a senior management role within the accommodation and food services industry.
• Proven track record in people management and leading diverse teams.
• Strong financial acumen with experience in P&L management and cost control.
• Demonstrated success in project sales and corporate sales within the hospitality sector.

Nice To Haves

• Master’s degree in Hospitality Management or Business Administration.
• Experience managing large-scale hospitality operations or multiple property portfolios.
• Certification in hospitality management or related professional credentials.
• Familiarity with advanced incentive program design and implementation.
• Experience with modern hospitality technology systems and software.

Responsibilities

• Lead and manage daily operations across all departments including food and beverage, housekeeping, and front office to ensure seamless service delivery.
• Develop and execute strategic sales plans targeting project and corporate sales to maximize revenue opportunities.
• Monitor and control food costs and overall operational expenses to maintain budgetary goals and improve profitability.
• Oversee P&L management, analyze financial reports, and implement corrective actions to meet financial targets.
• Design and implement incentive programs to motivate employees, improve productivity, and reduce turnover.
• Recruit, train, and mentor management and staff to foster a positive work environment and uphold company standards.
• Ensure compliance with health, safety, and hospitality regulations and maintain high standards of guest satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior