Crumbl General Manager - West Lebanon

Crumbl Cookies • Lebanon, NH

4d • $55,000

About The Position

The General Manager position at Crumbl Cookies is designed for an experienced operator who enjoys leading teams, managing performance, and running a fast-paced business. This role combines hands-on leadership with operational oversight and accountability for results. As General Manager, you will be responsible for the day-to-day success of the bakery while building a strong, positive team culture.

Requirements

• Prior experience in restaurant, retail, or fast-casual management
• Comfortable leading teams in a high-volume environment
• Experience with scheduling, labor control, and team development
• Strong communication, organization, and time-management skills
• Customer-focused
• Adaptable
• Confident in holding themselves and others accountable

Nice To Haves

• Experience in QSR or food service leadership

Responsibilities

• Oversee all daily operations of the bakery, including scheduling, labor management, inventory control, production quality, cleanliness, and food safety compliance.
• Recruit, hire, train, and develop team members, including shift leads and assistant managers, while setting clear expectations and providing consistent coaching and feedback.
• Actively manage key performance indicators such as labor efficiency, sales performance, waste control, and customer experience.
• Lead from the front, solve problems as they arise, and ensure the bakery consistently meets brand standards and business goals.

Benefits

• Full-time managers are eligible for medical, dental, and vision insurance, with employee contributions starting as low as $200 per month.
• Three weeks of paid vacation
• One guaranteed weekend day off each week
• 10% tuition discount through Southern New Hampshire University
• Monthly performance bonuses of up to $1,000
• $1,000 Sign-On Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed