Crumbl Assistant Manager - West Lebanon

Crumbl Cookies • Lebanon, NH

7d • $48,000 - $52,000

About The Position

Lead and operate at Crumbl and experience being a part of the number one dessert franchise in the world. This is an incredible opportunity to thrive in your management and leadership career, lead, develop, and manage a team, and operate a world class retail bakery. Your compensation package includes an annual salary ranging from $48,000 to $52,000 per year. Enjoy comprehensive benefits, including access to medical, dental, and vision insurance (with 50% of medical premiums covered), two weeks of paid vacation, 40 hours of accrued sick time, one guaranteed weekend day off, 10% off online courses at Southern New Hampshire University, and consistent opportunities for career growth and development. If you're a professional with experience leading and managing teams in the quick-service restaurant (QSR) industry, have a passion for excellent customer service, a positive attitude, a dedication to excellence, and a hunger for growth and learning, this role is perfect for you! CRUMBL COOKIES: OUR MISSION Bring family and friends together over the best deserts in the world. YOUR DAY AS A CRUMBL ASSISTANT MANAGER As the manager of the best dessert franchise in the world, you get to truly operate the entire bakery. As the leader and manager, you will inspire, influence, and coach with accountability to drive success every day. Knowing and sharing the key metrics daily, driving performance, and rewarding excellence is fundamental to the role. From recruiting and training an A-level team, to developing the team into senior positions, to station mapping to ensure world-class service and quality takes place, keeping the store clean and presentable at all times, game planning and forecasting product needs, scheduling the staff, and ordering and taking inventory are all essential roles to managing a Crumbl location. If you're great at leading teams, organized, a passionate problem solver with a desire to win and a love serving people, this role is your ticket to a rewarding career in the Crumbl franchise. WOULD YOU BE A GREAT CRUMBL ASSISTANT MANAGER? To thrive as a manager, you'll need a diverse set of skills and experience to excel in the fast-paced and exciting environment. From mastering the art of leadership and management to efficiently handling daily operations, holding the team accountable to excelling at the key performance indicators, delegating and assigning daily shift tasks, managing company cost of goods and expenses, training the team to thrive in their roles and develop into leadership positions, and providing top-notch customer service, your positive attitude and customer-centric approach will set you apart. With your talent for training staff, resolving customer conflicts with care, and embracing change, you'll elevate the team to new heights of excellence.

Requirements

• Retail and food service management experience
• Interpersonal and communication skills and experience
• Leadership experience with leading teams
• Producing key performance indicator results
• Hiring, training, and team development experience
• Scheduling and labor management
• Food goods ordering and inventory management
• Customer service champion skills
• Attention to detail and administratively organized
• Excellent work-ethic and positive attitude

Responsibilities

• Inspire, influence, and coach with accountability to drive success every day
• Knowing and sharing the key metrics daily, driving performance, and rewarding excellence
• Recruiting and training an A-level team
• Developing the team into senior positions
• Station mapping to ensure world-class service and quality takes place
• Keeping the store clean and presentable at all times
• Game planning and forecasting product needs
• Scheduling the staff
• Ordering and taking inventory
• Handling daily operations
• Holding the team accountable to excelling at the key performance indicators
• Delegating and assigning daily shift tasks
• Managing company cost of goods and expenses
• Training the team to thrive in their roles and develop into leadership positions
• Providing top-notch customer service
• Training staff
• Resolving customer conflicts with care
• Embracing change

Benefits

• Medical insurance (with 50% of medical premiums covered)
• Dental insurance
• Vision insurance
• Two weeks of paid vacation
• 40 hours of accrued sick time
• One guaranteed weekend day off
• 10% off online courses at Southern New Hampshire University
• Consistent opportunities for career growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed