Domino's General Manager (5612)

Domino's Franchise•Orangeburg, SC
•Onsite

About The Position

Domino’s is hiring a General Manager to lead a store team and oversee everything that happens during a shift. The role calls for sound judgment, empathy, people-management insight, multitasking, and an ability to lead by example while following company policies and procedures. The General Manager helps the team work toward shared goals, including selling more pizzas and creating a positive workplace. The position includes responsibility for cost, inventory, cash, and customer relations, as well as staffing, paperwork, food management, scheduling, image standards, cleanliness, marketing, and profitability. The General Manager also performs store operations such as preparing products to Domino’s specifications, handling customer orders and concerns, receiving and stocking deliveries, and operating and maintaining store facilities and equipment. The role may involve delivery-related navigation and carrying products to delivery locations. The job requires working on foot for most of a shift and may involve lifting supplies weighing up to 50 pounds, unloading deliveries, and occasional crouching, squatting, stooping, bending, or using stairs. Domino’s describes its culture as inclusive and focused on dignity, respect, and helping team members grow and reach their potential.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a Criminal Background Check.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, and meet strict quality-control standards.
  • Ability to analyze and compile data and make sound, ethical judgments and decisions in a timely manner.
  • Ability to read maps, locate addresses, and navigate diverse terrain and delivery sites.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to stand and remain on one's feet for most of the shift.
  • Ability to lift and/or stack product ingredients and supplies weighing up to 50 pounds and unload deliveries.
  • Ability to occasionally crouch, squat, stoop, bend, or use stairs.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Follow all policies and procedures and set an example for the crew.
  • Lead the team toward shared goals, including selling more pizzas and creating a positive work environment.
  • Manage staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
  • Direct activities, coordinate with coworkers and customers, and make sound, ethical decisions in a timely manner.
  • Greet customers enthusiastically, take orders, and address customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies, and complete associated paperwork.
  • Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
  • Navigate to addresses within the designated delivery area and carry products to delivery sites, including multi-story buildings and private homes.
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