General Manager(03271) - 356 Shopping Center Dr

Domino's Franchise•Wildwood, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and ensuring the team does the same. The posting describes a fast-paced store environment with customer-service, product-preparation, order-taking, inventory, cleaning, and delivery-related duties. Orientation and training are provided on the job.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
  • Ability to read maps and locate addresses in the delivery area, and navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving.
  • Ability to work in conditions involving changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather.

Responsibilities

  • Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Staff the store and complete required paperwork.
  • Manage food, work to a schedule, maintain the store’s image and standards, and provide great customer service.
  • Ensure attendance and punctuality, store cleanliness, marketing, and profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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