General Manager - Chili's

Maggiano's•Norton Shores, MI

5d•Onsite

About The Position

Chili's Managers are wired for hospitality and are passionate about connecting with Team Members and Guests. The company fosters a win-together atmosphere that rewards teamwork and going above and beyond. Chili's Managers are hungry for top business results and know how to have fun along the way. They lead the team through high-energy shifts, exceed Guest expectations, and ensure financial responsibilities are met, making them the critical link to success.

Requirements

Dependable team player
Prefers to work in a fast-paced environment
Great multitasking skills

Responsibilities

Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
Manage performance of the Management team, including performance evaluations, coaching and accountability
Plan and implement weekly, monthly and yearly financial budgets
Oversee all operations to ensure a great Guest experience
Role model and hold Team Members accountable to operational and quality standards
Foster open communication between Team Members and Management team
Influence Team Member behaviors by championing change and restaurant initiatives
Drive business results by utilizing Chili's systems to effectively control costs
Follow operational systems, such as our Manager Timeline and performing quality Line Checks
Hire, train, retain, and develop Team Members to take on larger roles
Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
Understand and practice safe food handling procedures
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant