General Manager at Shark's Tooth
About The Position
Nestled in the Wild Heron community in Panama City Beach, FL, Shark’s Tooth offers an exclusive, luxury experience for members and guests. With two 18-hole championship courses, a newly reimagined Clubhouse, Tennis Center, and Sporting Clays Preserve, we are committed to delivering unforgettable moments. We're seeking a General Manager to lead this premier destination with passion, excellence, and an unwavering focus on service. The General Manager (GM) is the strategic and operational leader of Shark’s Tooth, overseeing all facets of the club experience—from food & beverage to guest relations, and facilities management. As the face of Shark’s Tooth, the GM cultivates a vibrant, welcoming atmosphere while driving operational excellence, member satisfaction, and team development.
Requirements
- Proven experience as a General Manager or in a senior leadership role at a country club, resort, or luxury hospitality environment.
- Expertise in food & beverage operations and delivering high-end guest experiences.
- Strong financial management, budgeting, and cost control skills.
- A hands-on leadership style with excellent interpersonal, communication, and organizational skills.
- Availability to work weekends, holidays, and peak seasonal hours.
Nice To Haves
- Bachelor's degree in Hospitality Management, Business, or related field.
- Familiarity with private club operations and hospitality systems.
Responsibilities
- Lead day-to-day operations, ensuring consistent, high-quality experiences across all club amenities and services.
- Serve as the primary liaison for members and guests, promoting personalized engagement and proactive issue resolution.
- Oversee food & beverage operations to uphold premium quality and service standards.
- Manage operations with a strong focus on guest comfort, safety, and service delivery.
- Develop and manage budgets, control operational expenses, and drive financial performance across departments.
- Recruit, train, and lead a high-performing, service-oriented team culture.
- Ensure compliance with safety standards, health regulations, and company policies.
- Conduct daily inspections of facilities to maintain service readiness, cleanliness, and safety.
- Partner with corporate leadership on strategic initiatives, marketing, membership growth, and long-term planning.
- All other duties as assigned.
Benefits
- Competitive compensation and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
