General Manager

Davidson Hospitality Group•Key Largo, FL

12d•Onsite

About The Position

Baker's Cay Resort, located in the breathtaking Florida Keys, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a stunning oceanfront property that offers a unique and luxurious experience for our guests. With positions available in front desk, housekeeping, food and beverage, and more, there are abundant opportunities for career growth and advancement. Our resort boasts lush tropical landscapes, modern amenities, and unparalleled ocean views, creating an extraordinary work environment. As a member of the Baker's Cay team, you'll have the chance to provide exceptional service to our discerning guests, work in a dynamic and guest-centric atmosphere, and be a part of a team that values excellence. Join us in delivering unforgettable moments and become a part of our dedicated team at Baker's Cay Resort! Overview General Manager – Baker’s Cay Resort | Key Largo, Florida Are you a dynamic hospitality leader ready to take the helm of one of the Florida Keys’ most iconic waterfront resorts? Baker’s Cay Resort in Key Largo is seeking an accomplished and visionary General Manager to lead the resort into its next chapter of success. Nestled along the breathtaking shores of the Florida Bay, Baker’s Cay offers an elevated island experience where luxury, adventure, and authentic hospitality come together. We are looking for a strategic, people-focused leader who thrives in a fast-paced resort environment and is passionate about creating unforgettable guest experiences, building high-performing teams, and driving operational excellence. As General Manager, you will oversee all aspects of resort operations while serving as the driving force behind culture, performance, guest satisfaction, and financial success. This is an exceptional opportunity for a proven hospitality executive to make a lasting impact at a premier destination resort.

Requirements

Bachelor’s degree in Hospitality Management, Business, or a related field preferred
10+ years of progressive hotel leadership experience, including prior General Manager experience within a full-service resort or luxury hotel environment
Proven success leading complex resort operations with strong financial and operational acumen
Exceptional leadership, communication, and relationship-building skills
Ability to inspire teams, drive results, and cultivate a positive and engaging workplace culture
Strategic mindset with strong problem-solving and decision-making capabilities
Passion for hospitality and delivering memorable guest experiences
Experience working collaboratively with ownership groups and corporate leadership teams

Responsibilities

Provide strategic leadership across all resort operations, including Rooms, Food & Beverage, Sales & Marketing, Finance, Human Resources, and Engineering
Drive financial performance through revenue optimization, expense management, and execution of business strategies
Foster a culture centered on exceptional guest experiences, associate engagement, and service excellence
Lead, mentor, and inspire department leaders and resort associates to achieve operational and cultural goals
Ensure the highest standards of quality, guest satisfaction, and brand execution throughout the property
Build and maintain strong relationships with ownership, corporate leadership, community partners, and key stakeholders
Analyze market trends and competitive positioning to identify growth opportunities and enhance resort performance
Champion innovation, operational efficiency, and continuous improvement initiatives