Full-Service Hotel General Manager

Grand Adirondack HotelVillage of Lake Placid, NY
Onsite

About The Position

We are seeking an experienced and dynamic General Manager to lead our exceptional team at a Marriott Tribute Collection hotel in Lake Placid, NY. This unique property combines boutique charm with modern elegance, catering to guests seeking a distinct and memorable stay. The ideal candidate will possess strong leadership skills, a proven track record in hotel management, and an exceptional background in Food & Beverage (F&B) operations, as F&B is a key component of our guest experience. Our Marriott Tribute Collection hotel in Lake Placid offers guests an authentic boutique experience with a strong sense of place, blending the area’s rich history and charm with modern comforts. With a focus on personalized service and outstanding culinary experiences, we strive to create unforgettable moments for every guest. If you are a passionate, results-driven hospitality professional with a flair for Food & Beverage and a commitment to excellence, we invite you to apply. Join us in shaping the future of hospitality in Lake Placid.

Requirements

  • Minimum of 5+ years of experience in hotel management roles, with a strong emphasis on Food & Beverage operations.
  • Proven ability to lead and manage upscale or boutique hotel properties.
  • Demonstrated success in creating memorable F&B experiences and driving F&B profitability.
  • Strong financial acumen, including budgeting, forecasting, and P&L management.
  • Exceptional leadership, communication, and problem-solving skills.
  • Ability to thrive in a fast-paced, guest-focused environment.

Nice To Haves

  • Knowledge of Marriott brand standards and systems is a plus.

Responsibilities

  • Oversee all aspects of hotel operations, including Rooms, F&B, Sales, Marketing, and Finance, to ensure profitability and operational excellence.
  • Develop and implement strategic business plans aligned with Marriott Tribute Collection standards and the hotel’s unique positioning.
  • Lead and innovate the F&B operations, including restaurants, bars, banquets, and room service, ensuring high-quality offerings and seamless guest experiences.
  • Collaborate with the Executive Chef and F&B team to craft creative menus, drive revenue, and maintain cost controls.
  • Cultivate a culture of service excellence and unique dining experiences that align with the Tribute Collection brand.
  • Foster a guest-centric culture by ensuring every guest interaction reflects the hotel’s commitment to personalized service and unique experiences.
  • Regularly engage with guests to gather feedback and continuously improve operations.
  • Build, mentor, and retain a high-performing team across all departments.
  • Promote a culture of collaboration, empowerment, and growth within the organization.
  • Achieve or exceed financial targets, including GOP, RevPAR, and F&B profitability.
  • Develop and manage the hotel’s budget, ensuring effective cost control and maximized revenues.
  • Represent the hotel in the Lake Placid community, cultivating relationships with local businesses, vendors, and stakeholders.
  • Collaborate with the marketing team to highlight the property’s local connections and unique offerings.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for growth within the Marriott Tribute Collection and beyond.
  • The chance to lead a one-of-a-kind property in a stunning destination like Lake Placid.
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
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