General Manager

Feeding South Florida, Inc.Boynton Beach, FL
Onsite

About The Position

The General Manager (GM) for Feeding Palm Beach County (FPBC) is responsible for overseeing and serving as the primary point of contact for all aspects of FPBC. This role reports to the Chief of Staff. The GM will not have direct supervision over FPBC personnel but will have authority to enforce behaviors and outcomes impacting the facility, including coaching and counseling. The GM will facilitate smooth operations among FPBC functions by working collaboratively with direct departmental leadership and guiding decision-making to meet organizational goals. Additionally, the GM will act as the primary point of contact for FPBC related issues and challenges.

Requirements

  • Bachelor’s degree in business administration, Management, or a related field.
  • Progressive career with a minimum of three years of experience in a senior management role, as General Manager or as Chief of Staff with a proven track record of success in a similar capacity.
  • Strong strategic thinking and critical thinking skills, with the ability to manage complex projects and initiatives.
  • Proven ability to work with executive and senior leadership, board members, and key stakeholders.
  • Ability to anticipate organizational issues and quickly develop appropriate resolutions.
  • Exceptional communication, interpersonal, and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficient in MS Suite and project management software.
  • Have a strong sense of urgency and a high level of accountability.

Responsibilities

  • Coordinate with Feeding South Florida (FSF) leadership to ensure FPBC operations align with organizational mission, values, and strategic priorities.
  • Function as the primary FPBC representative to FSF leadership for general facility performance and issues.
  • Serve as unifier of the FPBC team to increase productivity and impact; execute on the strategic plan to ensure all business functions are efficient and effective; ensure the objectives align with long-term goals; be a stakeholder in the timely completion of important projects.
  • Provide site-level coordination across warehouse operations, kitchen production, and catering functions to ensure cohesive facility performance, without superseding departmental leadership authority.
  • Identify and escalate operational interdependencies, resource conflicts, or facility-wide issues that require cross-functional resolution.
  • Serve as the primary point of escalation for facility-level challenges that fall outside the scope of individual department directors.
  • Monitor overall facility performance metrics and communicate site-wide results to FSF leadership.
  • Oversee building operations, maintenance, safety compliance, and capital improvement needs for the FPBC facility.
  • Manage vendor relationships and service contracts specific to the facility.
  • Ensure FPBC maintains compliance with all applicable regulatory, food safety, and workplace safety requirements.
  • Serve as the primary internal communication hub between FPBC departments and FSF corporate leadership.
  • Facilitate regular site-wide meetings to promote cross-departmental awareness and coordination.
  • Provide regular reporting to FSF leadership on facility operations, community impact, and strategic initiatives.
  • Contribute to FSF-wide strategic planning by providing FPBC-specific insight on capacity, community need, and operational opportunities.
  • Champion a culture of continuous improvement and organizational values at the facility level.
  • Support change management initiatives and ensure FSF-wide programs are effectively implemented at FPBC.

Benefits

  • Full medical, dental, and vision insurance
  • Contribute up to 3% match to a 401K after one year of service
  • 17 days paid time off
  • A diverse team that is representative of the community we serve
  • Continuous learning opportunities
  • A high-performance culture that will help challenge and grow your skill set
  • FFS will pay for your mobile device, and monthly plan with the knowledge that this is also the organization’s property.
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