The General Manager (GM) is the CEO of their ModWash site. The GM has full responsibility for the site’s people, performance, culture, and profitability. They operate with an ownership mindset — making daily decisions that drive long term success, while fully supporting ModWash standards, values, and strategy. The GM is expected to think and act like a business owner: owning results, developing leaders, safeguarding the brand, and continuously improving operations. What "CEO of the Site" Means in Practice: Full Accountability: Own site level P&L results, labor, revenue, expenses, membership growth, guest satisfaction. Problems are the GM’s to solve, not escalate by default. People Leadership: Hire, develop, and retain a winning team. Build future leaders, not just fill shifts. Set the tone for culture, expectations, and execution. Decision Making Authority: Make real time operational decisions. Adjust staffing, priorities, and execution to meet business needs. Operate within company guardrails — but lead decisively. Brand & Community Stewardship: Be the face of ModWash in the community. Protect and elevate the brand with every guest interaction. Take pride in the site as their business.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees