General Manager

M&K Truck Centers•Waukee, IA

14d•$130,000 - $150,000•Onsite

About The Position

M&K Truck Centers is an award-winning commercial vehicle dealer group with over 35 years of industry experience. We are proud to have received numerous accolades, including the 2025 Dealer of the Year for Volvo Trucks in North America and the 2025 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service. We are looking for a General Manager to join our growing team. The General Manager is to be responsible for the day to day operation of the location's operations in compliance with established policies and procedures. The role involves leading the operations across different departments, such as sales, service, and parts, ensuring alignment with the company's objectives, and managing the profitability and growth of the branch.

Requirements

Strong knowledge of the heavy and medium-duty truck industry, including sales of new and used trucks, trailer, parts, and service operations.
A minimum of 5 years in a large dealership and/or sales management is preferred, with a focus on meeting financial goals.
Excellent interpersonal skills for working with customers, vendors, and team members.
Familiarity with Microsoft Office and other relevant software.

Nice To Haves

A Bachelor’s Degree in Business or a related field is preferred, though not mandatory.

Responsibilities

Oversee all operations of the branch in compliance with established policies.
Direct and control activities through department managers, ensuring growth and profit objectives are met.
Formulate business plans, sales, profit objectives, and budgets in collaboration with department managers.
Develop merchandising strategies to meet objectives.
Assess staffing needs, train department managers, and assist with personnel decisions.
Review performance, provide feedback, and recommend compensation changes.
Ensure strong customer and public relations, including resolving issues between customers and department managers.
Regularly assess each department’s performance, aligning with company goals.
Help departments develop performance targets and plans.
Ensure staff adhere to safety rules, company policies, and regulations, promoting safe work habits.
Additional tasks may be assigned as needed.