General Manager
About The Position
Restaurant Associates, a leading provider of dining and event catering for prestigious institutions, is seeking an experienced and people-focused General Manager for a dynamic, multi-concept dining and events destination in University City. This role will oversee a diverse portfolio of dining outlets, a high-volume events program, and a rooftop venue. Reporting to the Regional Vice President, the General Manager will be instrumental in shaping the guest experience, building client relationships, and fostering a thriving team environment. This is a high-visibility opportunity to drive operational excellence and support innovative culinary programming.
Requirements
- Experience leading operations in a multi-unit or complex foodservice environment
- Strong understanding of high-volume service and catering or events operations
- Financial acumen, including experience managing budgets and driving performance
- A collaborative leadership approach with a focus on team development and engagement
- Ability to navigate a fast-paced, multi-faceted environment with shifting priorities
- Strong communication and relationship-building skills with clients and stakeholders
- Bachelor’s degree in Hospitality, Business, Culinary, or a related field is a plus (or equivalent experience)
- Passion for hospitality, innovation, and continuous learning
Responsibilities
- Oversee daily operations across multiple restaurant concepts and event spaces
- Lead financial performance, including P&L management, budgeting, and forecasting
- Support, coach, and develop a diverse team across front and back of house
- Guide hiring, onboarding, training, and employee relations in partnership with HR
- Manage scheduling, payroll, and workforce planning to align with business needs
- Build and maintain strong relationships with clients, guests, and cross-functional partners
- Partner closely with the Executive Chef and leadership team to deliver high-quality food and service
- Ensure consistent execution across high-volume service and large-scale events
- Maintain operational standards, safety, and compliance across all areas
- Collaborate with marketing and culinary teams to roll out new programs, activations, and guest experiences
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
