General Manager

Bagel Brands • Blue Ash, OH

33d • Onsite

About The Position

Bruegger's Bagels is seeking a General Manager to oversee all aspects of store operations with a "treat it like you own it" philosophy. Our stores operate on a one-shift model, closing at 2pm, which allows for a strong work-life balance. The General Manager is responsible for ensuring the store is audit-ready, executing catering/mobile/in-store orders, providing an exceptional customer experience, and supporting the team. This role involves hands-on operation, including floating to different positions during rushes, managing breaks, and driving positive customer survey results. Administrative tasks such as scheduling, ordering, and inventory are managed around operational hours, with dedicated admin time before opening and after closing. The company provides 5 weeks of training to prepare managers for their roles.

Requirements

• 1-3 years of prior General Manager or Assistant General Manager experience in a restaurant setting.
• Hands-on operator who can simultaneously motivate and inspire the team.
• Tried and true strategies for achieving food cost goals and labor targets.
• Must be at least 18 years old to apply.

Nice To Haves

• Prior exposure to P&L analysis is valuable.

Responsibilities

• Oversee all aspects of store operations with a "treat it like you own it" philosophy.
• Ensure the store is audit-ready.
• Execute catering, mobile, and in-store orders.
• Provide an exceptional customer experience.
• Support and motivate the team.
• Float to different positions during breakfast and lunch rushes as needed.
• Manage breaks for the team.
• Generate good customer survey results.
• Manage scheduling, ordering, and inventory.
• Take daily deposits to the bank.
• Recruit quality team members.
• Develop internal talent.

Benefits

• Competitive Pay - $60,000-$63,000
• ATTAINABLE quarterly bonus
• Medical, dental, vision, HSA/FSA, disability, life insurance
• 401K + company match
• NO NIGHTS/NO EVENINGS - Operating hours 6am-2pm
• Paid Time Off (PTO) - Accrue 180 hours in first year
• Pet insurance
• Tuition reimbursement
• Adoption assistance
• Discounts on your favorite things (Tickets at Work, Sprint, Quicken Loans and company swag)
• Employee Assistance Program for all employees and family

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed