General Manager
Knoxville Staffing Services•Knoxville, TN
•Onsite
About The Position
We are looking for an experienced Hotel General Manager to oversee daily operations, drive revenue growth, and manage P&Ls. This role involves monitoring key performance indicators, partnering with the Director of Operations, and handling guest concerns to maintain high satisfaction scores. The ideal candidate will have a strong understanding of hotel operations, revenue management, and financial reporting, with proficiency in hotel management systems and data analysis tools.
Requirements
- Minimum of 3 years of experience as a General Manager, Assistant General Manager, or Operations Manager.
- Strong understanding of hotel operations, revenue management, and financial reporting.
- Proficient in hotel management systems (PMS), Google Workspace, and other data analysis tools.
- Flexible for hours, including weekends and holidays as needed.
Responsibilities
- Oversee daily operations from front desk, housekeeping, maintenance, and guest services.
- Drive revenue growth through effective yield management, price strategies, and occupancy optimization.
- Manage P&Ls, ensuring profitability and adhering to budget goals.
- Monitor and improve key performance indicators related to financial performance, guest experience, and team productivity.
- Partner with the Director of Operations to execute business plans and initiatives.
- Handle guest concerns with professionalism and urgency to maintain high satisfaction scores.
- Analyze operational data and make informed decisions to improve efficiency and performance.
- Support and collaborate with the leadership team.
Benefits
- Competitive salary
- Performance based incentives
- Employee discount
- Paid time off
- Paid training
- Parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
